Guarantee on our tires
Road hazard protection, manufacturer warranties, and Avocars fitment support — so you roll with confidence.
Road hazard
Included on sets of 4 eligible tires
Manufacturer
Limited workmanship & materials coverage
Fitment
Free exchange if Find Your Match is wrong
health_and_safetyRoad Hazard Protection
The Avocars Road Hazard Protection covers accidental tire damage from unexpected road conditions such as potholes, nails, glass, or road debris.
This protection is automatically included when you buy a set of 4 eligible tires and remains valid for 24 months or until tread reaches 2/32", whichever comes first.
If the tire can be repaired, reasonable repair costs may be reimbursed. If it is irreparable, we may offer a replacement or credit based on the original purchase price and remaining usable tread, subject to inspection.
How to claim
Contact support with your order number, photos of the damage, and the tire's DOT code. An authorized installer inspection may be required before approval.
Start a road hazard claimarrow_forwardverified_userManufacturer warranties
All tires sold by Avocars are covered by the manufacturer's limited warranty against defects in workmanship and materials — the same coverage you would receive from a dealership or local tire retailer.
If a tire has a manufacturing defect or cannot be properly balanced during installation, we will replace it with a new tire at no additional product cost (standard install fees from the shop may still apply). Defects that appear during the first year of use are handled under the brand's warranty policy.
Many models also include a limited treadwear mileage warranty (often 60,000–80,000 km depending on the tire). Check the product page for the specific figure for your set.
directions_carAvocars Fitment Guarantee
When you purchase through Find Your Match (year, make, model, and trim), we guarantee the size is appropriate for that vehicle configuration.
If the tires do not fit as specified, contact us within 30 days of delivery. Unused tires in original condition are eligible for a free size exchange. Return shipping for fitment errors is covered by Avocars.
blockNot covered
The following situations are not covered under manufacturer warranty (and may fall outside Road Hazard Protection depending on the claim):
- closeImproper tire pressure or neglected maintenance
- closeImproper wheel alignment resulting in uneven wear
- closeIncorrect tire application or a size not recommended by the vehicle manufacturer
- closeDamage from accidents, abuse, vandalism, or negligence
- closeDriving on a tire while it is flat or severely underinflated
- closeManufacturer warranties also exclude impact damage such as sidewall bulges, cuts, curb hits, pothole damage, nails, screws, and other road hazards (those may fall under Road Hazard Protection when eligible)
linkUseful links
Need help with a claim?
Support is available Monday–Friday, 9:00am–4:00pm ET at hello@avocars.ca. Have your order number ready.